Privacy policy regarding the processing of personal data
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about how your information is collected and used.
LOEZ BY SNT SRL (hereinafter referred to as "VALEVRO"), having its registered office in IASI, FUNDAC ONISIFOR GHIBU, with order number in the Commercial Register J22/2174/2024, unique tax registration code 50313047, recognizes the importance of maintaining confidentiality, integrity and the security of your personal data (hereinafter referred to as "Personal Data") and informs you that any personal data you provide to VALEVRO through the website valevro.thinkific.com or valevro.com, as well as any personal data on which you can provide through our subsidiaries and / or our affiliates ("VALEVRO"), or social networks ("FACEBOOK", "INSTAGRAM", "TWITTER"), will be processed in full accordance with Regulation (EU) 2016 /679 ("General Data Protection Regulation" or "GDPR").
What personal data do we process? :
– Name;
– First name;
– Address;
– Email Address;
– No. phone;
– Other data, depending on each individual form, completed by you;
– Information obtained through the use of cookies.
Information we do not collect:
– Credit / debit card information
What are the purposes and roles of the processing? :
We will use your personal data strictly in order to offer VALEVRO services to you, namely:
– Account creation and administration within the VALEVRO platform;
– Processing orders, receiving, validating, sending and invoicing them;
– Solving cancellations or problems of any nature related to an order or purchased goods;
– Returning the products according to the legal provisions;
– Reimbursement of the counter value of the products according to the legal provisions;
– Providing support services, including providing answers to your questions regarding your orders or VALEVRO goods.
How do we store and protect your personal information?
We have appropriate measures in place to prevent the accidental loss or use of personal information or access to it in an unauthorized manner. Your personal information may be stored by us in various forms, including electronically and on paper. You should be aware that there are inherent risks associated with transmitting personal information over the Internet, however, we will take reasonable steps to maintain the integrity and security of the personal information we have stored, including taking reasonable steps to prevent interference and loss. misuse, unauthorized access, alteration or disclosure of such personal information.
Cookies
We use cookies when you visit our website, which you can control through your browser settings. Below you can find out how to manage cookies on your devices.
What are cookies?
Cookies are data files that can contain small amounts of information and are stored on your device (computer, smartphone, etc.) when you first visit a website.
Cookies are stored on your device to be recognized by that website on your subsequent visits.
Cookies cannot be used to retrieve other data from the hard drive, to transmit computer viruses or to identify and use email addresses. Each cookie is unique to each browser and device you use to access our website.
Cookies can be permanently stored on your device until they expire or until you delete them ("permanent cookies") or they can be automatically deleted when you leave the website or when you close your browser ("session cookies ")
How do we use them?
We use cookies to:
-Essential operations, such as site navigation;
- User authentication on the server;
-Retention of login data on the VALEVRO website;
-For users' permission to add items to the shopping cart and to modify the content of the shopping cart;
What types of cookies do we use?
There are four main types.
(1) Site functionality cookies – these allow you to navigate the site and use our features such as 'Add to Cart'.
(2) Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both functionality and your shopping experience.
(3) Customer preference cookies – when you browse or shop on VALEVRO , these cookies will remember your preferences (such as your language or location) so that we can make your shopping experience as perfect and personal as possible for you
(4) Targeting or advertising cookies – these are used to deliver ads relevant to you. They also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.
How to manage cookies?
Most browsers allow you to manage cookies saved on your device – just head to your browser's help section. But remember, if you change your settings to block all cookies, you may not be able to access parts of our website or our service.